Cebu Pacific Selects IBS Software to Digitally Transform Crew Operations

Cebu Pacific, the Philippines’ leading airline, has secured the services of IBS Software to further improve its operational efficiency.

Deploying IBS Software’s cloud-based iFlight AD OPT solution as part of its digitalization journey, Cebu Pacific will replace manual processes with digital tools to implement new crew pairing, rostering, and preferential bidding systems.

IBS Software's iFlight system is designed to optimize end-to-end airline operations and crew management, especially needed now that Cebu Pacific is ramping up its domestic and international operations. IMAGE Cebu Pacific

“Cebu Pacific wants to ensure that it maximizes digital tools to improve the processes for its staff. Employee satisfaction is important to us and iFlight gives us the tools and insight we need to make proactive, data-led decisions to support crews with complex scheduling. In IBS Software, we have found the ideal partner to digitalize critical operations and we look forward to a long and productive partnership,” said Capt. Sam Avila, Cebu Pacific Vice President for Flight Operations.

As the airline ramps up its domestic and international networks, the addition of more flights requires better management of staff schedules. iFlight will enhance Cebu Pacific’s existing crew rostering system by producing fair and transparent rosters, helping staff manage their schedules more effectively.

Cebu Pacifc and IBS Software officers after the official contract signing ceremony. From left: Capt. Samuel Avila II, CEB Vice President for Flight Operations; Alex Reyes, CEB Chief Strategy Officer; Lei Apostol, CEB Vice President for Customer Service Operations; Mathew Baby, IBS Senior Vice President and Aviation Operations Solutions Head; Sunil George, IBS Vice President and Region Head; and Gautam Shekar, IBS Senior Vice President and Region Head–APAC. IMAGE Cebu Pacific

“It is an honor to be selected by Cebu Pacific, an innovative and highly progressive airline that is putting state-of-the-art digital platforms at the core of its operations as it continues to grow. The low-cost carrier segment is dynamic and fast growing, and this partnership is testimony to our vision and expertise in helping ambitious airlines like Cebu Pacific use the latest technology to overhaul operational processes and put crew and customer experiences first,” said Gautam Shekar, Senior Vice President and Regional Head of Asia Pacific, IBS Software.

Built on the most modern and robust cloud-native technical platform, iFlight is designed to optimize end-to-end airline operations and crew management, ensuring operational excellence, configurability and scalability. Its modular architecture allows the world’s top airlines to add functionality as their operational complexity grows, helping them optimize resources, employ emerging technologies, and boost decision-making processes.

For more information on Cebu Pacific, visit cebupacificair.com