GoTyme Bank Launches Dedicated Lanes for Banking Services at Robinsons Retail Stores

It’s the latest bold innovation from the fast-growing bank to deliver a beautiful banking experience

Efficiency and convenience have become priorities in modern banking. In anticipation of its customers’ needs, GoTyme Bank has introduced dedicated lanes for deposits and withdrawals at selected Robinsons Retail partner stores. This new feature, available from September 1, 2024, aims to streamline banking transactions for customers visiting these establishments.

The dedicated and priority lanes are accessible at the following Robinsons Retail outlets:

  1. Robinsons Supermarket – 1 cashier counter or at the Customer Service section
  2. Shopwise – 1 cashier counter or at the Customer Service section
  3. The Marketplace – 1 cashier counter or at the Customer Service section
  4. Robinsons Department Store – 1 cashier per floor

The introduction of dedicated lanes is part of GoTyme Bank's commitment to continuous innovation and improvement. The initiative reflects the growing trend of integrating financial services into everyday locations, allowing customers to manage banking tasks more seamlessly during their daily routines.


Whether a customer is depositing, withdrawing, or simply passing by one of the retail partner stores, they are invited to “a beautiful banking experience through the efficiency and ease of our new dedicated lanes,” read a statement from GoTyme Bank.

GoTyme Bank is an innovative financial institution born from the collaboration between the Gokongwei Group and Tyme, a global leader in digital banking. Its mission is to "empower Filipinos to reach their financial potential through the ease and security of digital banking, complemented by exceptional 24/7 personalized customer service."

Earlier this year, the bank expanded its suite of services to help fulfill this goal. It is among the first Philippine-based digital banks to offer a multi-currency time deposit product, starting with the US Dollar, allowing customers to open accounts for as little as one US dollar and earn competitive interest rates. The bank’s Go Save product, meanwhile, provides a sustainable 4% annual savings interest rate, significantly higher than traditional banks. GoTyme also simplifies access to essential banking documents, offering free bank statements and certificates via its app, ideal for loans and visa applications. Additionally, the bank is expanding its deposit and withdrawal network with co-branded ATMs in high-traffic locations and over-the-counter cash-in services at more than 3,800 7-Eleven stores nationwide, complementing its 1,400+ Robinsons Retail touchpoints. Filipinos based abroad can now avail themselves of GoTyme’s innovative services, as the bank allows the opening of accounts through an international phone number in more than 130 countries, bringing beautiful banking across the globe.

For more information on GoTyme Bank, visit gotyme.com.ph