Now on its ninth year, the Pride in Performance (PIP) awards are presented to the business units of JG Summit Holdings, Inc., Robinsons Retail Holdings, Inc., the Summit Media group and other affiliates that have made a significant impact during the past business year. Attuned to the changing economic landscape, the awards’ categories were revamped this year, reflective as well of JG Summit’s current strategic vision to help the company realize its goal of being the leading digital conglomerate in the Philippines, with an established and viable global presence.
The new categories are: Purpose and Sustainability, recognizing business units that best fulfill JG Summit’s mission of making life better for its stakeholders while ensuring sustainability and being planet-friendly; Digital Transformation, given to initiatives that “future-proof” the organization through technology, data, analytics, and innovative and agile ways of working; Customer-Centric Culture, presented to business units that promote a culture of being customer-centric toward both external and internal customers. Three other categories, People Focus, which recognizes companies that develop leaders that espouse the conglomerate’s core values and fully realize the potential of its employees; and Business Outperformance and Rising Star categories, which recognize business unit success based on measurable criteria, such as market share and profit growth, were retained.
JG Summit's top brass, led by Chairman James Go and President & CEO Lance Y. Gokongwei, welcome to the stage officers from Robinsons Land Corporation Residential—Luxuria and Residences, which won the evening's ultimate Pride award for Business Outperformance.
As Lance Y. Gokongwei marked his first anniversary as JG Summit’s President and CEO, he spoke about the rationale behind the new categories in his speech delivered at Crowne Plaza Manila Galleria. “Today, at the Pride and Performance Awards, we are here to celebrate the best of the best in terms of the four strategic enablers,” said Gokongwei. “When we talk about customer-centricity now, we are talking about our external customers and, of course, our internal customers, the most important of whom are our employees. When we talk about people focus, it’s about our employees being a key resource in our growth. Third, when we talk about purpose and sustainability, here we’re talking about our stakeholders in terms of the community (and in the countries where we are present), which essentially gives us the license to operate and very positively for many more years to come. What ties them all together is digital transformation, which is the latest in technology, but also very agile and flexible ways of working.”
This year, PIP received a record-breaking number of entries—102 entries, up from 62 last year. The responsibility of selecting the winners was handed to the steering committee, composed of Senior Vice President and General Counsel Atty. Macel Estavillo, Senior Vice President for Corporate Affairs Group Atty. Ato Salud, Chief Information Officer Carlos Santos, Vice President for Corporate Internal Audit Boyet de Pano, and Senior Vice President for Corporate Resources Group Nicasio Lim. Providing valuable insight and advice to the group were JG Summit Holdings Chairman James Go and President and CEO Lance Gokongwei.
The Pride Award for Purpose and Sustainability was the first to be presented, won by URC Branded Consumer Foods Group (BCFG). Its winning entry, Business Deliberative Action for Sustainability (B-DA Sustainability), is described as “a platform for responsible government relations which targets lowering the cost of production for URC Potato Chips; ensuring business expansion locally; and creating value to the ecosystem where the Company has presence.” Under this program, the company expects savings of P136,107,266.52 in 2018, and potential savings of P159,676,608 in 2019. By positively influencing government policy, URC is also expecting “a domino effect in local employment and spur economic activity to areas where new production line will be added.”
The next award, People Focus, went to URC BCFG Vietnam for its entry, Occupational Health and Safety Management System Certification for all Plants in Vietnam. Under this initiative, URC BCFG Vietnam was able to improve the physical condition of its plants to surpass the requirements for attaining the ISO45001:2018 certificate, as well as reduce in 2018 the All Injury Frequency Rate (AIFR) by 30 percent and the Lost Time Injury Frequency Rate (LTIFR) by 30 percent, compared to 2017’s figures.
The Digital Transformation award was presented to Cebu Pacific for its entry, Maximizing Revenue and Operations through Data Analytics (airRM, Empty Seat Program, and Operations Analytics). Through this program, Cebu Pacific updated its revenue management system, obtaining the new airRM module, which allows the company to make informed decisions regarding flight passenger demand. This ultimately results in making flights more affordable for passengers through correctly priced and controlled seat inventory.
URC Agro-Industrial Group took top honors for Customer-Centric Culture, Internal Category, for its program to increase the percentage of filled orders and increase the reliability of supply to assure continued business growth. Under this initiative, the feeds business saw the following improvements: commercial sales volumes increased by 20.96 percent in 2018, commercial feeds order fill rate increased from 96 percent in 2017 to 98.8 percent in 2018, and truck turn-around time decreased from 4.54 hours to 3.39 hours.
For the fresh meats business, volumes increased from 13617.16 metric tons 16537.01 in 2018, sales orders increased by 3.72 percent to 99.02 percent, delivery on-time and in-order metrics rose to 99.17 percent, and delivery cost per kilo dropped to P3.80/kilogram from P5.00/kilogram.
In the Customer-Centric Culture, External Category, Robinsons Land Corporation won for its entry, work.able--Flexible Workspace for the Evolving Client. Recognizing that work habits are changing, RLC created work.able, which addresses private individuals’ growing need for co-working spaces as well as provides companies with flexibility to scale up or down quickly, turn capex into opex, provide staff mobility, among other benefits. Meeting its desired objectives, work.able operates close to full capacity.
For the final trophies of the evening, there was a tie between Daiso Japan and URC Distillery in the Rising Star Category. For the top plum of the night, the Business Outperformance Category, Robinsons Land Corporation Residential—Luxuria and Residences took first place, with URC Agro-Industrial Group-Feeds and HANDYMAN Do It Best! in second and third place, respectively.
Congratulations to all the winners!
