Celebrating its 24th year in the banking industry, Robinsons Bank continues to go from strength to strength as it attains new milestones, reaps more awards, and stays fully committed to its vision of becoming the “Bank of Choice driven to fulfill your changing needs.”
Just in time for the bank’s anniversary celebration, its RBank Sign Up app was named the "Best Electronic Delivery Channel" at the Bank Marketing Association of the Philippines’ 4th Bank Marketing Awards, a biennial event recognizing outstanding marketing practices from banks operating in the Philippines. This year's awarding ceremony was one of the key events during the Bangko Sentral ng Pilipinas’ Financial Education Stakeholders Expo 2021.
It’s the latest in a string of recognitions for the innovative app, as RBank Sign Up has also been named the "Service Innovation of the Year 2021" at the Asian Banking and Finance Retail Banking Awards 2021, and the “Omni-Experience Innovator” by the International Data Corporation in 2020. RBank Sign Up allows clients to open a bank account online in just a matter of minutes. They only need one ID and a mobile phone with an internet connection to get started. Adding to their convenience, clients don’t even need to visit a bank branch to sign up.
"RBank Sign Up has responded to the needs of our kababayans during the height of the pandemic. Through this, we were able to facilitate access of thousands of Filipinos to a formal financial institution through digital means. RBank will strive to remain relevant and responsive to the needs of its customers while delivering value and the best customer experience," said Agnes Salvador, RBank's Chief Digital Commercial Officer.
Growing Nationwide Presence
Recognized as the Fastest Growing Commercial Bank in 2019 and 2020 by Global Business Outlook and in 2021 at the Global Business Review Magazine Awards, Robinsons Bank, the financial arm of the Gokongwei Group, has shown resilience amidst the pandemic.
This November, the bank strengthened its geographic presence, expanding its visibility in the Visayas and Mindanao regions with the opening of its first regional office along with its 160th branch in Cebu City. The Robinsons Bank Cebu Business Park Branch and Regional Business Banking Center are ideally located at the heart of Cebu's business district.
The branch and regional business banking center provide financial solutions such as deposits, electronic collection and disbursement arrangements, treasury, investment options, commercial and consumer loans, making financial services and banking products more accessible to the public.
For inquiries and concerns, Robinsons Bank can be reached through its Customer Care Center at (02) 8637-CARE (2273) or domestic toll-free 1-800-10-637-CARE (2273); or visit its website at robinsonsbank.com.ph. Like them on Facebook at facebook.com/robinsonsbank and join its Viber Community at bit.ly/RBankCommunity to get the latest updates.
