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JGS At A Glance: Key Business Metrics

Our portfolio diversity cushioned the impact of COVID-19, driven by the resiliency of our food, banking, and office segments, while heavily impacted businesses began to recover quarter on quarter.
Consolidated Performance


221.6 billion

Core Net Income

450 million

Key Financials excluding Cebu Air, Inc. which operates in one of the most challenged industries globally due to COVID-19


199.0 billion

Core Net Income

15.3 billion

UR C C EB R L C J G S PG R Bank O t h e rs T o t al 1Q20 2Q20 3Q20 4Q2 0 Re venu es ac ro ss JGS’ business units show sustained quar te rly improvements from 2 Q 2. 3 11 .4 2. 8 33 .5 15.9 67 .9 48 .6 2. 5 3. 8 4. 4 34 .0 1. 4 50 .7 2. 1 4. 5 7. 3 32 .4 2. 0 54 .4 2. 3 5. 2 6. 8 33 .2 3. 3 -8 -6 -4 -2 0 2 4 6 8

The Company’s robust balance sheet provides enough ballast to weather the pandemic.

20 18 81 9. 3 928. 3 99 9. 6 2019 (in billion pesos ) To tal Asset s 2020
20 18 36 7. 5 40 8. 6 40 8. 1 2019 (in billion pesos ) To tal Equi ty 2020
0. 93 0 .67 0. 96 1. 02 0. 78 0 .67 20 18 2019 2020 Health y Cu rr en t and Gearing ra ti os

Continuous shareholder value maximization as JGS’ share price outperformed the PSEi in 2020

Declared and Distributed

Cash dividends totaling

2.7 billion

or ₱0.38 per share
Stock dividends equivalent to


of outstanding shares

COVID-19 Key Initiatives

Cost and Liquidity Management

We implemented austerity measures to focus spending on necessary operating and capital expenditures needed to sustain our current operations.

Reduced Non-essential spend such as training, travel, entertainment expenses to manage our operating costs.

Full Year consolidated General and Administrative Expenses* in 2020 lower by

₱1.37 billion

vs. same period in 2019
*excludes non-cash charges
CAPEX Recalibration

From an original 2020 budget of Php82.8 billion, we have continually trimmed our capital expenditures and ended up spending only Php37.3 billion for the full year of 2020.

COVID-19 Employee Support


Inquiries addressed via COVID Care Telemedicine Service
Daily Health Monitoring in all units


Employees assisted via RT-PCR testing
Up to 120 hours of Advanced Vacation Leave and up to 120 hours of Advanced Sick Leave to cover employees as needed
Daily On-Site Allowance during ECQ: Php250-Php500 Daily Meal Allowance during ECQ: Php75-Php100


worth of Robinsons Rewards Points funded by GBF for 10,136 affected Third Party employees

Over Php1.5B

Raised as part of Project Ugnayan for affected families during ECQ


Units of medical supplies donated to over 50 hospitals


Reusable face shields donated in partnership with URC
The Gokongwei Group’s COVID Care platform provided remote medical assistance for COVID-19 concerns for all organic employees and third-party workers. In partnership with ActiveOne Health/Reliance United, the telemedicine service includes patient diagnosis, monitoring, e-prescriptions, and return to work clearance. Last year, the service addressed a total of 5,152 inquiries, aiding our people during the pandemic.
To ease employee work arrangements, we granted assumed attendance as appropriate for the welfare of our people. This amounted to Php536M salaries paid on an assumed attendance basis.
We implemented Daily Health Monitoring via the JG Health App, which is part of our safety protocol for on-site employees. Employees who were working from home also utilized the application to track their health status upon falling ill. The system flagged health concerns, ensuring that employees receive necessary medical support in a timely manner.
Aside from attendance considerations, we also granted advanced vacation leaves and advanced sick leaves to employees who have exhausted their current allocation. The paid leaves covered employees who were unable to work due to ECQ restrictions, which caused the temporary closure of operations for certain business segments.
The Company also ensured accessible RT-PCR testing for its people. The test remains as the gold standard for detecting COVID-19, as recommended by triage professionals. Under this initiative, 352 employees were assisted in 2020 with the support of our partner hospitals: Lung Center of the Philippines, The Medical City, and the T3 Consortium of AC Health facilities.
For employees who had to report on-site, we provided a Daily On-Site Allowance of Php250-500 based on their job level. We also provided a Daily Meal Allowance of Php75-100 on top of the initial allowance amount.

2020 Key Developments


  • Universal Robina Corporation (URC) launched exciting new products on the beverage segment such as C2 Milk tea, made from 100% natural tea leaves and real creamy milk, and Great Taste Barako, a mix of barako coffee and brown sugar.
  • Robinsons Bank Corporation (RBank) successfully integrated RBank POS terminals with 100% of RRHI’s Cash Registers.
  • Robinsons Land Corporation (RLC) launched Sapphire Bloc South and Sierra Valley Garden 1.


  • RBank won Project of the Year - Finastra for its Treasury IT Solutions Opics.


  • Cebu Air, Inc. (CEB) started handling Cargo charters and Hybrid flights carrying more than 50kg of humanitarian shipments which include PPEs, Medicine, Test Kits and Blood Bags.


  • CEB started the Seat Occupying Cargo flights.
  • RBank launched RBank Sign Up, an online account opening platform.


  • RLC introduced Rdelivery, Rshopper & Pick-up Stations that offer safe and easy ways for customers to shop at the comfort of their homes.
  • RBank launched RBank QuickR.


  • Gokongwei Brothers Foundation joined a consortium that was formed to boost the national testing capacity.
  • CEB streamlined inflight food and merchandise offerings with cashless transactions.
  • URC partnered with Lazada to drive online presence for its consumers.
  • Luzon International Premier Airport Development Corp. (LIPAD) established One Stop Shop alongside various government agencies to ensure a seamless arrival experience for passengers.


  • JGS raised US$600 million from an offshore bond issuance at 4.125% interest rate per annum.
  • RBank launched RBank Sign Up Payroll Digital Account Opening.
  • DHL Summit Solutions, Inc. (DSSI) started commercial operations with URC as its primary customer.


  • RBank was awarded as the Fastest Growing Commercial Bank - Philippines 2020 in the Global Business Outlook Awards 2020 and the Best Commercial Bank - Philippines 2020 by International Business Magazine.
  • RBank partnered with Sprout Solutions Inc. for seamless payroll solution.
  • RLC completed its office building Davao Delta Tower 2.


  • RBank launched RBank Mo for agency banking and RBank Digital, a new mobile banking application.


  • JGS declared 5% stock dividends to its shareholders.
  • CEB introduced the New Normal Compensation and Benefits Package for productivity-based and experience-based compensation scheme for its employees.
  • RBank launched Electronic Invoice Presentation and Presentment.
  • RLC soft launched a new residential brand called RLC Residences, a merger of its previous vertical residential groupings namely Luxuria, Residences and Communities.
  • URC acquired of Roxas Holdings’s sugar mill and ethanol plant in La Carlota City, Negros Occidental.


  • CEB divested its remaining shares in SIAEP, and acquired the remaining shares in A+ for better capacity planning.
  • CEB’s first ATR Freighter arrived and reconfigured one of its A330 planes for cargo.
  • RBank was awarded as the Fastest Growing Retail Banking Philippines by Global Banking and Finance.
  • RLC closed two deals with logistics and multinational companies under RLC’s co-working brand - which now has a total number of five centers
  • URC launched two alcohol brands - Shield+ and BioSure - to support the country’s response to the Covid-19 pandemic.


  • CEB’s second ATR Freighter arrived.
  • CEB started its “Test Before Boarding” initiative in General Santos city.
  • The New Passenger Terminal Building Shell was handed over to LIPAD.
  • JG Summit Petrochemicals Group (JGSPG) marked the 20th year of its Abot Kamay Christmas Outreach program for the elementary schools in its host communities.
  • DSSI achieved 92% service coverage for URC’s Luzon transport operations.

2020 Key Developments